Last updated: 10 November 2026
1. Who we are
This website (luxmykonos.com) is operated by LUX MYKONOS O.E. (General Partnership), Agia Anna, Psilo Vouni, Mykonos 84600, Greece — VAT (ΑΦΜ) 801972581, G.E.MI. 167344838000, ΜΗΤΕ 1173Ε81001218001. We are the controller of the personal data described below.
Contact for privacy matters: [email protected] · +30 694 079 5079.
2. What data we collect
- Enquiries and bookings: name, email, phone/WhatsApp number, travel dates, flight or ferry details, pickup and drop-off points, number of guests and any message you send us through the contact form, email or WhatsApp.
- Booking and invoicing data: the details needed to issue a rental contract with driver, register it as required by Greek law, and invoice the service.
- Website usage data: pages visited, device and browser type, approximate location and how you reached our site — collected through cookies only if you accept them (see section 6).
3. Why we use your data and legal basis
- To answer your enquiry and provide the transfer you book (performance of a contract — Art. 6(1)(b) GDPR).
- To meet legal obligations, such as registering rental contracts in the official digital registry and keeping accounting and tax records (Art. 6(1)(c) GDPR).
- To measure website traffic and the performance of our advertising, only with your consent (Art. 6(1)(a) GDPR).
- To protect the website against spam and abuse (legitimate interest — Art. 6(1)(f) GDPR).
4. Who we share data with
We do not sell your data. We share it only with service providers that help us run the website and our service, under data processing terms:
- Automattic (WordPress.com) — website hosting and form storage.
- Cloudflare — content delivery and security.
- Google (Google Analytics, Google Ads, Google Tag Manager) — website statistics and advertising measurement, only if you accept cookies.
- Meta (WhatsApp) — if you choose to contact us on WhatsApp.
- Our accountant and the competent Greek authorities, where required by law.
Some of these providers may process data outside the European Economic Area; in that case transfers are covered by the EU Standard Contractual Clauses or an adequacy decision.
5. How long we keep your data
Enquiries that do not lead to a booking are kept for up to 24 months. Booking, contract and invoicing records are kept for as long as Greek tax and transport law requires. Analytics data is kept for up to 14 months.
6. Cookies
Strictly necessary storage is used to remember your cookie choice. Analytics and advertising cookies from Google (for example _ga, _gcl_au) are set only if you click “Accept” in the cookie banner. If you reject them, Google tools run in a limited, cookieless mode. You can change your choice at any time using the “Cookie settings” link at the bottom of every page.
7. Your rights
You have the right to access, correct, delete or receive a copy of your data, to restrict or object to its processing, and to withdraw your consent at any time. To exercise these rights, email [email protected]. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
8. Changes
We may update this policy from time to time. The latest version is always published on this page.